ATOSTOGOSTURKIJOJE.LT
Frequently asked questions
Question:
How do I pay for tours and transfers?
Answer:
Payment for the excursion is made during the excursion (in cash). Payment for transportation is made in cash, paid to the driver.
Question:
Are travelers insured during excursions?
Answer:
All of our tours, activities, and private transfers have insurance.
Question:
How far in advance are tours booked?
Answer:
We recommend booking excursions 2-1 week before your vacation or during your vacation, a couple of days before your desired excursion. Please do not wait until the last day.
Question:
How long do private transfers take to book?
Answer:
We start accepting orders for private transfers 2 months before the start of your vacation. The optimal time is from 1 month to 1 week before the vacation.
Question:
Are your tours and transportation vehicles air-conditioned?
Answer:
Yes, every vehicle (bus, minibus) has air conditioning,
except for open jeeps and minibuses without a roof, which are intended for recreational excursions.
except for open jeeps and minibuses without a roof, which are intended for recreational excursions.
Question:
What currency can I pay with you?
Answer:
We accept payments in euros, dollars, pounds sterling and the local currency - lira.
Question:
Where do you pick up your excursions from?
Answer:
We take you on excursions from the entrance to the hotel, the security gate - the slagbaum.
Question:
Do you offer discounts on excursions for children?
Answer:
Children aged 6-12 travel for half price (age depends on the tour),
0-5 years old - free (depends on the tour). There are no seats on the bus for children travelling for free, so if there are no free seats on the bus, children sit on their parents' laps.
0-5 years old - free (depends on the tour). There are no seats on the bus for children travelling for free, so if there are no free seats on the bus, children sit on their parents' laps.
Question:
Can a travel agency cancel a tour?
Answer:
We reserve the right to cancel the tour at any time due to unforeseen circumstances such as:
inclement weather, health problems of the guide, or if at least 6-10 people do not gather for the tour (applies to some tours)
. Of course, if you have paid for the tour in advance, all money will be refunded within two business days!
inclement weather, health problems of the guide, or if at least 6-10 people do not gather for the tour (applies to some tours)
. Of course, if you have paid for the tour in advance, all money will be refunded within two business days!
Question:
Is it possible to cancel a booked tour?
Answer:
You can cancel the tour, but you must notify us as early as possible in the evening or immediately after you decide not to participate in the trip. Because we order transport and food for the exact number of people. In addition, we can take others who want to participate in the tour instead of you.
We do not require an advance payment, we trust our customers, so it would be great and understanding on your part.
If you decide not to go on the tour, please notify us no later than 12 hours in advance! If you cancel without a valid reason, we will ask to cover 50% of the tour price.
We do not require an advance payment, we trust our customers, so it would be great and understanding on your part.
If you decide not to go on the tour, please notify us no later than 12 hours in advance! If you cancel without a valid reason, we will ask to cover 50% of the tour price.
Question:
What should I do if I leave personal belongings behind during a private transfer or excursion?
Answer:
We are not responsible for left or lost personal belongings. If the driver finds them, they will be delivered to our office, from where you will have to pick up your left belongings yourself, or pay for transportation and the driver will deliver your belongings to your hotel
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